Shipping Policy
Last updated: 18 May, 2026
At Flipverse, we work to ensure that you receive your order as quickly as possible and in perfect condition. Below you will find all the information about our shipping.
Order processing
All orders are processed within 1 to 2 business days from payment confirmation.
Orders placed during weekends or public holidays will be processed on the next business day.
Estimated shipping times
Delivery times may vary depending on the destination country:
|
Destination |
Estimated delivery time |
|
Spain and European Union |
8 to 12 business days |
|
Rest of the world |
8 to 15 business days |
Delivery times are estimates and may vary.
Shipping costs
Shipping costs are calculated and displayed during the checkout process before the order is finalized.
Order tracking
Once your order has been shipped, you will receive an email with the tracking number (when available).
You will be able to check the status of your shipment at any time.
Customs and additional taxes
Orders shipped outside the European Union may be subject to import taxes, duties, customs fees, or other charges established by the destination country.
These costs, if applicable, are the responsibility of the customer and are not included in the product price or in the shipping costs shown in the store.
Customs policies vary by country. We recommend checking with your local customs office before placing an order. Flipverse is not responsible for possible delays arising from customs processes.
Delays beyond our control
We are not responsible for delays caused by exceptional circumstances or events beyond our control, such as:
-
Strikes or transportation incidents
-
Customs issues
-
Delays due to congestion during holiday periods
-
Adverse weather conditions
-
Carrier-related logistical issues
We will always do our best to assist you if any unforeseen issue arises.
Incorrect address or failed delivery
Please make sure that the shipping information provided is correct.
We cannot be held responsible for orders lost or delayed due to incomplete or incorrect addresses.
If the package is returned for this reason, reshipping may incur an additional cost.
Need help?
If you have questions about your order or shipping, you can contact us at:
📧 flipverse.badge@gmail.com